Congressional Inquiry

Do you feel like your claim is lost in VA purgatory? Or are having some other issue with the VA?

If so, contacting your representative might help things along.

What an Inquiry CAN Do

Your representative will send a letter to the VA asking them what is going on. The VA will then send a response to your representative.

If your claim was hung up on something stupid, the VA should fix the issue. But do know that there are situations that will delay a claim's processing that are outside the control of the VA.

An inquiry CAN:

• Get things moving;

• Provide you with an explanation for delays;

• Get debts forgiven;

• Give your claim Priority processing.

What an Inquiry Does NOT Do

An inquiry does NOT:

• Make your claim take longer;

• AUTOMATICALLY give your claim Priority processing;

• Influence the VA to make a decision that is NOT in line with current law/VA policy.

Contacting your Representative

• Click HERE to find out who you representative is and how to contact them.

Creating a Letter for your Representative

When writing to your representative you should include the following:

1. What your issue is;

2. What outcome you are seeking; and

3. Relevant information:

   • If you are experiencing any hardship(s), etc.

   • When you filed your claim.

Alternative Solutions

If you want to talk to someone else about your claim consider using:

• A Veterans Service Organization;

• Visitor Engagement Reporting Application (VERA) to talk to someone at your VA's Regional Office (RO); or the

• White House VA Hotline

  • 1-800-698-2411

If you have an issue with your VA Medical Center (VAMC) consider using:

• A Patient Advocate.